We want your shopping experience to be easy and enjoyable. We make every effort to ship your order as quickly as possible.
Orders generally ship from Scarborough, ON within 3 business days.
Betterfelt North America does not process orders on Saturday, Sunday or statutory holidays.
We only ship merchandise within Canada from this website. For shipping to the US please go to www.betterfelt.us.
UPS is our preferred carrier, however, we reserve the right to substitute another carrier without notice. Orders are shipped UPS Standard unless otherwise agreed.